Forums Knox

Can´t open

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Avatar mariano sinbat 1 post

After using Knox with no problem for months, now, when I try to open my vault, after enter the correct password in the window “Enter a password to open the vault.”, the vault does not open and a message : “sistemas de archivos que” = “files system that” appears left to the Cancel and OK buttons

HELP! I can’t open my 108,17 GB Knox Vault!!!!

Thanks in advance

 
Avatar Jussi Hagman Administrator 10 post(s)

Try to open the archive with Finder. Ctrl-click to the vault and choose Open with.. > DiskImageMounter

I frankly do not know about the message, I can not find that among the error messages of Knox. We have just English and French localizations and that looks more like Spanish or Portuguese

-Jussi

 
Avatar Marko Karppinen Administrator 66 post(s)

Knox is passing the localized-by-the-system error message down as-is. The English equivalent is probably “No mountable file systems”, which means either a problem with the system or with the vault in question. Reboots have been known to help; alternatively, you can try repairing the vault in Disk Utility (available from Applications/Utilities).

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